Installation: 16 panels, 11.5kwh module battery and EV charger. 12/09/24Team: Ryan (office), Shaun (electrician) and Joe (Roofer).Overall experience: Top tierWhat sold Heatforce over other installers was Ryan. Rather than just sell to me like other companies, Ryan was the only person to ask and listen to what was important to me. For me customer service and knowing who you are dealing with was my priority. Rather than being passed around sub contractors. This unfortunately was tested, as during the job outside factors had caused problems. Ryan not only owned the issue, but was proactive in resolving it. That is the value of trusted customer service.Joe arrived on time was polite and asked lots of questions to understand what I wanted from the job. He took me through everything and if he thought there was something that wasn't possible, he came up with alternatives. Not only was the work faultless, you would never know Joe was on site, he kept his work so clean.Shaun was probably the highlight of the job. He is extremely fussy and is constantly trying to improve his work. He was able to hide so much wiring and other materials, it borders on a "wireless" install. Anything that was visible was done in a way it looked like it was done when the property was built. He stayed late most nights to make sure everything was done to the highest level.The only minor criticism I had, was some of the office processes could be reviewed. It is minor but Heatforce are definitely a premium installer so this would round off that premium experience.

We had a full Solar system implemented and the experience was completely hassle free. Hywel installed the Panels and Dallas did the electrical work. Both super friendly, knowledgeable and accomodating to all of our questions. We got a great price and are happy to say we are seeing results immediately in regards to our reliance on the grid. Would 100% recommend Heatforce. Communication has been fantastic, especially with Dallas who goes out of his way to help out in any way he can.

lads where fantastic especially Sean farmer show you everything you need to no and more would recommend 100 percent.🤙🤙🤙

Recently had the pleasure of working with Heaforce for the installation of solar panels at my home, and I couldn’t be happier with the results. From start to finish, the entire process was seamless and professional.Special mention to Dan and a superb team, professional and honest approach throughout.No hard sell attitude and always at had to answer queries. Sales Director Dan visited me at home to check I was happy with my order and discuss my installation together with their Electrical supervisor.I spent a lot of time speaking to various installers up and down the country and it was reassuring to learn that Heatforce being a local company were the most honest and competitive quote I had so it was no brainer I chose them for my install.The customer service team was incredibly responsive and helpful. They answered all my questions and provided detailed information about the installation process and the benefits of solar energy, Ryan is exceptionally knowledgeable about the technical details and offers help throughout, a great chap to deal with.The installation team was punctual, courteous, and highly skilled. They completed the installation efficiently and ensured everything was working perfectly before they left. They also took the time to explain how the system works and how to monitor its performance. A special mention to Dallas Electrician, he was exceptionally professional, courteous and knowledgeable and took pride in his work, a true professional and gentleman!The quality of the installation is top-notch. The solar panels are neatly installed, and all the wiring is well-organized. It’s clear that the team takes pride in their work and pays attention to detail.Since the installation, my solar panels have been performing exceptionally well. I’ve already noticed a significant reduction in my electricity bills, and it’s great to know that I’m contributing to a greener planet.I highly recommend Heatforce for anyone considering solar energy. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. Thank you, Dan and team, for making the transition to solar energy such a positive experience!

Sean FarmerBrilliant service sorting sockets and fans.Lovely, friendly and efficient worker. Left my home tidy.

Had solar water heating installed. The team were very polite and courteous. Respected the property and done a very good job. Thank you.

Amazing service from Sean, very friendly and knowledgeable, extremely tidy and clearly takes a pride in his work! Very happy with the finished job and would definitely recommend

Thank you so much to Shaun from Heatforce who installed our EV charger this week. They gave us a competitive quote compared to others, and were able to fit us in quickly as our car arrived early. Would highly recommend Heatforce as their team are so accommodating

Thorough and professional team. Sean Farmer installing electrician a wonderful job done. Robert & Andrew worked all day on the roof fitting panels completed with the minimum of mess a d fuss. Panels and battery working to expectation. A speedy job from design, survey, instalation and completion. CARDIFF based company great job

Had an engineer named Jamie Davies call out today to do a repair and service on the boiler.Very efficient, checked extractor fans which I have never had done on any other service.He was a pleasure and a credit to your company

Posting on behave of Mr J llewellyn lovely guy really hopefully very polite 5star

Excellent customer service for initial contact, skilled engineers with no issues.