Customer Check-in: Six Months After Solar Installation
At Heatforce, we believe in delivering long-term value to our customers. That’s why we recently caught up with one of our solar panel customers, Alastair, six months after their installation, to see how their system has performed and how much they’ve saved on their electricity bills.
Lower Bills, Even Through Winter
When asked about the impact on his electricity bills, Alastair shared:
“It went exactly as planned. Well, they’ve come down quite considerably over a period of time.
We’ve been through the winter period, and I’ve still had quite a large reduction in my electricity bill. And that’s what I really wanted.”
This highlights a key advantage of solar energy—savings start from day one, even in the winter months. By generating his own electricity, he has significantly reduced his reliance on the grid, translating into real financial benefits.
Alastair’s Electricity Bill Breakdowns:
- April-June (just before solar installation): £284.77
- July-Sept (straight after solar installation): £110.74
- Savings with Solar Panels: £174.03
Yearly Savings Comparison:
- Jan-March 2024 (pre solar panels): £276.42
- Jan-March 2025 (post solar panels): £186.38
- Savings with Solar Panels per quarter: £90.04
Maximising Energy Storage with a Battery
With the transition into the sunnier months, the customer has seen even greater efficiency in how his system operates:
“Now we’re getting into the summertime, the batteries are now starting to work more efficiently because I’ve got more energy being generated in the day that I’m not using.
Therefore, it’s going to the battery.”
A solar battery allows homeowners to store excess energy generated during the day for use at night or during peak demand times. This not only maximises savings but also provides greater energy independence.
Would Alastair Recommend Heatforce?
When asked if he would recommend Heatforce for solar panel installation, he didn’t hesitate:
“Yes, I certainly would. The amount of work that they did in ensuring that the installation was correct… I had a lot of visits from a lot of people, which helped. They did a lot of survey work; the survey was excellent.
All the employees that I came across were very friendly and very knowledgeable.”
At Heatforce, we pride ourselves on expert installations, thorough surveys, and outstanding customer service. From start to finish, we ensure that every system is tailored to meet the customer’s needs.
Heatforce: Expanding Beyond Wales
Our customer also recognised our growing presence:
“They are becoming a national company rather than just Wales, which is also a benefit.”
As we continue to expand, our commitment remains the same—helping homeowners and businesses transition to cleaner, more affordable energy solutions.
